Terms & Conditions – AI Reviews, Auto Reply & Google Business Profile (GMB) Automation

Effective Date: 28 July 2026

Welcome to MYBIZHOST Solutions. These Terms & Conditions ("Terms") govern your access to and use of our AI Reviews, Auto Reply & Google Business Profile (GMB) Automation services.

By accessing or using our services, you agree to comply with these Terms.

1. Definitions

Company refers to MYBIZHOST Solutions.
Service refers to AI Reviews, Auto Reply & GMB Automation.
User refers to any individual or business using our platform.
Google Business Profile (GBP/GMB) refers to Google's business listing service.

2. Eligibility

To use our services, you must:

Be at least 18 years of age.
Have the legal authority to represent your business.
Own or have permission to manage the Google Business Profile connected to our platform.
Provide accurate and complete registration information.

3. Service Description

Our platform provides:

AI-generated review replies
Automatic review response publishing (when enabled)
Google Business Profile integration
Review monitoring
Business reputation management
Analytics and reporting
AI-powered automation tools

4. Google Account Authorization

You authorize MYBIZHOST Solutions to access your Google Business Profile using Google's official APIs.

We will only access permissions necessary to:

Read customer reviews
Generate reply suggestions
Publish replies (when authorized)
Retrieve business information required for the service

You may revoke access at any time through your Google Account settings.

5. AI-Generated Responses

Our AI assists in generating review responses.

You acknowledge that:

AI-generated replies are automated suggestions based on available information.
Responses may require human review depending on your settings.
You remain solely responsible for all published responses.
MYBIZHOST Solutions does not guarantee that AI-generated content will always be accurate, complete, or appropriate.

6. User Responsibilities

You agree to:

Use the service only for lawful purposes.
Maintain the security of your login credentials.
Ensure that all connected Google Business Profiles belong to you or are managed with proper authorization.
Review automated responses if manual approval is enabled.
Comply with Google's Terms of Service and applicable laws.

7. Prohibited Activities

You must not:

Use the platform for spam or deceptive practices.
Publish misleading, abusive, defamatory, discriminatory, or illegal content.
Attempt to gain unauthorized access to our systems.
Reverse engineer or copy our software.
Interfere with the operation or security of the platform.
Violate Google's API policies or platform rules.

8. Subscription & Payments

Where applicable:

Subscription fees must be paid in advance.
Fees are non-transferable.
Failure to pay may result in suspension or termination of services.
Taxes, if applicable, are the responsibility of the customer unless otherwise stated.

9. Service Availability

We strive to provide reliable services but do not guarantee uninterrupted availability.

The service may be temporarily unavailable due to:

Scheduled maintenance
Google API outages or changes
Internet connectivity issues
Technical upgrades
Events beyond our reasonable control

10. Third-Party Services

Our platform integrates with third-party services including:

Google Business Profile
Google Maps
Google APIs
AI providers
Payment gateways
Cloud hosting providers

Your use of these services is subject to their respective terms and policies.

11. Intellectual Property

All software, code, branding, graphics, content, and technology developed by MYBIZHOST Solutions remain our intellectual property.

You may not reproduce, modify, distribute, or resell any part of our platform without prior written permission.

12. Data Protection

We handle your information in accordance with our Privacy Policy.

We implement reasonable technical and organisational safeguards to protect your data, but no system can guarantee absolute security.

13. Limitation of Liability

To the maximum extent permitted by law, MYBIZHOST Solutions shall not be liable for:

Business losses or loss of profits
Loss of reputation
Customer disputes
Indirect, incidental, special, or consequential damages
Google account suspension or policy enforcement actions
Errors resulting from AI-generated content
Service interruptions caused by third-party providers

14. Indemnification

You agree to indemnify and hold harmless MYBIZHOST Solutions, its directors, employees, and partners from any claims, liabilities, damages, or expenses arising from:

Your misuse of the service
Violation of these Terms
Violation of third-party rights
Unauthorised use of Google Business Profiles

15. Suspension & Termination

We may suspend or terminate your account if:

You violate these Terms.
Fraudulent or unlawful activity is detected.
Required subscription payments are not received.
Continued use poses a security or legal risk.

You may discontinue using the service at any time.

16. Changes to the Service

We reserve the right to:

Modify features
Update pricing
Improve AI capabilities
Add or remove functionality
Update these Terms

Continued use after changes constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra, India.

18. Contact Information

MYBIZHOST Solutions

Website: www.mybizhost.in

Email: info.mybizhost@gmail.com

Phone: +91 8793707373

Location: Pune, Maharashtra, India

Acceptance of Terms

By accessing or using the MYBIZHOST Solutions AI Reviews, Auto Reply & Google Business Profile Automation platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.