Refund Policy

Refund Policy – AI Reviews & Google Business Profile (GMB) Automation

Effective Date: 28 July 2026

Welcome to MYBIZHOST Solutions. This Refund Policy applies to all subscriptions and payments made for our AI Reviews & Google Business Profile (GMB) Automation services.

By purchasing or subscribing to our services, you agree to this Refund Policy.

1. Nature of the Service

Our AI Reviews & GMB Automation platform is a digital Software-as-a-Service (SaaS) product that provides:

  • AI-powered review management

  • Automatic review replies

  • Google Business Profile (GBP/GMB) automation

  • Reputation management

  • Analytics and reporting

  • Cloud-based automation services

As the service is delivered digitally, refunds are subject to the conditions below.

2. No Refund After Service Activation

Once:

  • Your subscription has been activated,

  • Your Google Business Profile has been connected,

  • AI automation has been enabled, or

  • The service has been provisioned,

all payments are final and non-refundable.

3. Refund Eligibility

A refund may be considered only if:

  • A duplicate payment was made due to a billing error.

  • Payment was successfully processed but the service could not be activated due to a verified technical issue caused solely by MYBIZHOST Solutions.

  • A refund is required by applicable law.

Approved refunds will be processed using the original payment method where possible.

4. Non-Refundable Situations

Refunds will not be provided in the following circumstances:

  • Change of mind after purchase.

  • Failure to use the service.

  • Lack of business reviews or expected business growth.

  • Google Business Profile suspension, restriction, or removal.

  • Changes to Google's APIs, features, or policies.

  • Unsatisfactory AI-generated responses where the platform is functioning as intended.

  • Internet or device-related issues.

  • Incorrect business information provided by the customer.

  • Failure to configure or use the platform correctly.

  • Subscription cancellation after activation.

  • Violation of our Terms & Conditions.

5. Subscription Cancellation

You may cancel your subscription at any time.

Cancellation will:

  • Prevent automatic renewal (where applicable).

  • Allow access until the end of the current billing period.

  • Not entitle you to a refund for the remaining subscription period unless required by law.

6. Duplicate Payments

If you are charged more than once for the same subscription, please contact us within 7 days of the transaction.

After verification, the duplicate amount will be refunded.

7. Technical Issues

If our platform experiences a verified technical issue that prevents service activation or normal operation, we will make reasonable efforts to resolve the issue.

If we are unable to provide the purchased service due solely to our fault, we may, at our discretion:

  • Provide a service credit,

  • Extend the subscription period, or

  • Issue a full or partial refund where appropriate.

8. Processing Time

Approved refunds are generally processed within 7–14 business days, depending on your payment provider and banking institution.

9. Chargebacks

Before initiating a chargeback with your bank or payment provider, please contact our support team to allow us an opportunity to resolve the issue.

Fraudulent or unjustified chargebacks may result in suspension or termination of your account.

10. Changes to This Refund Policy

MYBIZHOST Solutions reserves the right to update or modify this Refund Policy at any time.

The latest version will always be available on our website.

11. Contact Us

MYBIZHOST Solutions

Website: www.mybizhost.in

Email: info.mybizhost@gmail.com

Phone: +91 8793707373

Location: Pune, Maharashtra, India

Acknowledgement

By purchasing or using MYBIZHOST Solutions AI Reviews & Google Business Profile (GMB) Automation services, you acknowledge that you have read, understood, and agree to this Refund Policy.

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