Privacy Policy – AI Reviews, Auto Reply & Google Business Profile (GMB) Automation

Effective Date: 28 July 2026

Welcome to MYBIZHOST Solutions ("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI Reviews, Auto Reply & Google Business Profile (GMB) Automation services.

By using our services, you agree to this Privacy Policy.

1. Information We Collect

To provide AI-powered review management and automation services, we may collect:

Business Information

Business Name
Google Business Profile ID
Business Address
Website URL
Contact Information

Google Business Profile Data

Customer Reviews
Star Ratings
Reviewer Names (as provided by Google)
Review Date & Time
Business Photos (if accessible)
Business Categories

User Account Information

Name
Email Address
Mobile Number
Login Credentials (encrypted)
Subscription Details

Technical Information

IP Address
Browser Information
Device Information
Login Activity
Cookies
Analytics Data

2. How We Use Your Information

We use your information to:

Generate AI-powered review replies
Automate Google review responses
Manage your Google Business Profile integrations
Improve customer engagement
Monitor review performance
Provide analytics and reports
Send important service notifications
Improve our AI models and platform functionality
Deliver customer support

3. AI-Generated Responses

Our platform uses Artificial Intelligence to generate suggested or automated responses to customer reviews.

While we strive for accuracy and professionalism:

AI-generated content may occasionally contain errors.
Businesses are responsible for reviewing responses when manual approval is enabled.
MYBIZHOST Solutions is not responsible for business decisions made solely based on AI-generated content.

4. Google Business Profile Integration

Our service connects with your Google Business Profile only after you authorize access.

We access only the permissions required to:

Read customer reviews
Generate and publish replies (when authorized)
Retrieve business information necessary for the service
Generate analytics and reports

We do not modify unrelated Google account information.

5. Data Security

We implement industry-standard security measures, including:

Secure HTTPS encryption
Encrypted credential storage
Role-based access controls
Regular security monitoring
Secure cloud infrastructure

Despite these safeguards, no online system can guarantee complete security.

6. Data Sharing

We do not sell your personal or business information.

Information may be shared only with:

Google APIs required for service delivery
Secure cloud hosting providers
Payment gateways
Legal authorities when required by law
Trusted technology partners involved in delivering the service

7. Third-Party Services

Our platform may integrate with:

Google Business Profile APIs
Google Maps
Google Cloud Services
OpenAI or other AI providers
WhatsApp Business Platform
Email Service Providers
Analytics Platforms

Each third-party service operates under its own privacy policy.

8. Data Retention

We retain your data only for as long as necessary to:

Provide the subscribed services
Maintain service history
Meet legal and tax requirements
Resolve disputes
Improve platform performance

You may request deletion of your account and associated data, subject to applicable legal obligations.

9. User Responsibilities

You agree to:

Authorize access only to Google Business Profiles you own or manage.
Ensure that information you provide is accurate and lawful.
Review AI-generated replies when using approval mode.
Comply with Google's policies and applicable laws.

10. Your Rights

You may request to:

Access your personal information
Update your account details
Remove Google Business Profile integration
Export your available data
Delete your account and eligible data
Withdraw consent where applicable

Requests will be processed within a reasonable timeframe, subject to legal obligations.

11. Cookies

We use cookies to:

Maintain secure login sessions
Improve user experience
Analyse platform performance
Remember preferences

You can manage cookie preferences through your browser settings.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updated versions will be published on this page with the revised Effective Date.

13. Contact Us

MYBIZHOST Solutions

Website: www.mybizhost.in

Email: info.mybizhost@gmail.com

Phone: +91 8793707373

Location: Pune, Maharashtra, India

Consent

By accessing or using MYBIZHOST Solutions AI Reviews, Auto Reply & Google Business Profile Automation, you confirm that you have read, understood, and agreed to this Privacy Policy.